| Examination |
Pre-requisites |
Type |
Time Allowed |
Cost |
| Foundation |
- None. |
Multiple Choice |
60 Minutes |
US $150 |
| Practitioner - Clustered IPRC - Release and Control Combines Change, Release and Configuration. IPSR - Support and Restore Combines Problem, Incident and Service Desk. IPAD - Agree and Define
Combines Service Level and Financial Management. |
Foundation Certificate Pass in class assignments with Accredited Training Organization Practical experience in the field. |
Multiple choice - No Case Study |
120 Minutes |
US $210 |
Practitioner - Single Process
- Service Level Management
- Security Management |
Foundation Certificate Obtain Accredited Training Practical experience in the field. |
Case study based - multiple choice |
120 Minutes |
US $175 |
Service Manager
- Service Support
- Service Delivery |
- Foundation Certificate
- Pass in course assignments with Accredited Training Organization.
- Candidates should have 3 or more years of relevant experience. |
Case study based - essay style |
3 hours
3 hours |
US $220
US $220 |
