Home
About ITIL
Partners
Certification
Examinations
Training Providers
Accreditation
News



Accreditation

     There are three internationally recognized ITIL certificates:
  Foundation Certificate in IT Service Management.

  Practitioner Certificate in IT Service Management.

  Service Manager Certificate in IT Service Management.

     EXIN accreditation is intended to affirm and promote the quality of ITIL training organizations worldwide. Accreditation of the Service Manager's course also deals with the in course assessment of the candidate which is carried out by the training organization.
In Course Assessment.
     Part of the courses for the Manager's Certificate in IT Service Management is the in course assessment. Candidates are assessed on their management skills by trainers of the accredited training organization. The result of the in course assessment is part of the results that lead to the certificate. EXIN provides training organizations with a manual and training for course instructors.
Accreditation Training Organizations.
     Training organizations, which provide courses for the Service Manager's and the Practitioner's Certificate in IT Service Management, have to be accredited by EXIN. The accreditation of courses that lead to the Foundation Certificate is voluntary.

Accreditation Requirements.
EXIN publishes Accreditation Guidelines for all levels of ITIL certifications including:

ITIL Foundation
ITIL Practitioner - Single Discipline
ITIL Practitioner - Clustered Processes
ITIL Service Manager

To obtain copies of these documents or for more information on Accreditation, the Accreditation process, the related fees and exam requirements, please contact one of the following:

For Canadian Training Providers, contact Heather Cockerline at hcockerline@loyalistc.on.ca

For US Training Providers, contact Michael McLaughlin at michael.mclaughlin@exin-us.org